Support

Need training? Have questions? Looking for resources? We can help.

Service Status

View Kaltura Service Status and incidents.

Knowledge Base

Search or browse through the Penn State IT Knowledge Base for Kaltura user guides and how-to articles. The IT Knowledge Base is a perfect place to learn more and get help using Kaltura’s video features.

Community

Check out the Kaltura User Group on Yammer, where you can ask questions and join in the discussion.

Training

Penn State offers a variety of Learning Paths to support Kaltura. A Learning Path is a compilation of resources including videos, documentation, and instructor-led training sessions. Tech Tutors are also available to offer individualized solutions tailored to your specific needs through training and support.

Tech Tutors

Provide 1-on-1 technology tool training for students, faculty, and staff. Connect instantly online or schedule a consultation.

Penn State Terms and Conditions

Users must sign in with their Penn State Access account using their Penn State user ID (e.g., abc123) and password.

Per Pennsylvania wiretapping law and Penn State Policy AD40, you must inform meeting participants if you plan on recording your meeting.

This tool should ONLY be used for Level 1 and Level 2 information, in compliance with University Policy AD95 and its corresponding Standards. High-risk or restricted data is not permitted while recording.

This platform is available for official University business, such as departmental assets, course content, and other work representative of the Penn State community.

Have questions or need help?

Contact an IT Service Desk by submitting an online help request.